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Hotel Cielo Playa del Carmen Amenities photoHotel Cielo Playa del Carmen Exterior photoHotel Cielo Playa del Carmen Exterior photo

HOTEL CIELO, Playa del Carmen – Your ideal downtown stay

•
8.4|Great
Check rooms and rates
From$65 /nightOnly on Our Website-10%
Check-in
11Nov
Check-out
12Nov
Guests
2 Guests
Key details

Hotel Overview

4 Entre 5Ta. Y 10Ma. Avenida, Playa del Carmen, 77710
-
Close to the Frida Kahlo Museum
Great
8.4
8.9
/10
4.8
4.4
/5

Boutique Hotel in Playa del Carmen

Accommodations

Hotel Cielo offers various room types, including Standard, Superior, King with Balcony, and Family rooms with Ocean views. Each accommodation includes air conditioning, ceiling fans, and locally made furniture decorated with authentic Mexican designs. Guests can enjoy cold drinks upon arrival and have quick access to the nearby beach.

Dining Experience

Carboncitos, the hotel's on-site restaurant, serves traditional Mexican cuisine with recipes passed down through generations. The menu features Yucatan specialties like relleno negro and cochinita pibil, complemented by a selection of unique Mexican wines. Guests can enjoy tableside preparations for select items, enhancing the dining experience.

Rooftop Terrace

The hotel's standout feature is its stunning rooftop terrace, providing breathtaking views of the Caribbean Sea. Guests can relax in the shade of a large palapa or enjoy the ocean breeze while watching the sunrise or sunset. This private outdoor space is exclusive to hotel guests, allowing for tranquil moments away from the bustling streets below.

Location

Hotel Cielo is situated on 4th Street between 5th and 10th Avenues, just one block from the beach and close to major attractions. The proximity to the ferry terminal and ADO bus station offers convenient travel options for those looking to explore nearby destinations. Playa del Carmen, known for its vibrant nightlife and dining options, is easily accessible.

Remote Work Opportunities

With long-term rental options available, Hotel Cielo accommodates those looking to work remotely in a unique setting. Each room is equipped with a writing area and laptop-sized safe, catering to business guests. The hotel's reliable internet access enables effective work while enjoying the comforts of a tropical getaway.

Must-do experiences

  • Visit Parque Los Fundadores for a vibrant local atmosphere and shows.
  • Try authentic tacos al pastor at El Fogón, a local favorite spot.
  • Explore the colorful Mercado 28 for unique souvenirs and crafts.
  • Relax at the scenic Punta Esmeralda beach, a hidden local gem.
  • Don't miss the ancient ruins of Tulum, a short trip from here.

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
  • Double Room
    2 persons
    230 sq. feet
    1 Double bed
    Air conditioning
  • King Room
    2 persons
    230 sq. feet
    1 Queen-size bed
    Air conditioning
  • Basic Triple Room
    2 persons
    250 sq. feet
    1 Double bed and 1 Single bed
    Air conditioning
Show all rooms

Room Rates & Availability Tracker

Find Deals for Your Travel Dates

Amenities

Thoughtful hotel amenities for a comfortable stay
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

4 Entre 5Ta. Y 10Ma. Avenida, Playa del Carmen, 77710
Map view
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Night club
Coco Bongo
1900 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
Night club
Salon Salsanera
1500 ft
Av Benito Juárez 251
Portal Maya
1000 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Experience Playa del Carmen
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
Quinta Avenida
5-minute walk
Vibrant pedestrian street with shops, cafes, and bars. Great for people-watching and indulging in local crafts.
Museum Frida Kahlo Playa Del Carmen
5-minute walk
Art museum dedicated to the works of Frida Kahlo. Unique exhibitions and cultural insights await art lovers.
Los Fundadores Park
Los Fundadores Park
4-minute walk
Scenic park featuring a famous arch and public art. Ideal for relaxing and enjoying live performances or local events.
3D Museum of Wonders
3D Museum of Wonders
10-minute walk
Interactive 3D art museum with trick-eye installations. Great for fun photos and creativity for guests of all ages.
Cenote Carwash
5-minute drive
Exciting cenote for swimming and snorkeling. Rentals available, perfect for thrill-seekers and nature lovers.
Yoga on the Beach
10-minute walk
Relaxing yoga sessions offered at nearby beaches. Ideal for rejuvenation and mindfulness in a beautiful setting.
Bel Air Animal Park
20-minute drive
Family-friendly animal park with various wildlife. A fun outing for kids to learn about conservation.
Las Brisas
Las Brisas
1-minute walk
Charming eatery known for fresh seafood and traditional Mexican cuisine. Relaxed vibe and outdoor seating available.
The Roof Bar
The Roof Bar
1-minute walk
Rooftop bar offering stunning views of Playa del Carmen. Signature cocktails and a laid-back atmosphere await.
Rincon Chilango
Rincon Chilango
2-minute walk
Authentic Mexican flavors with a lively ambiance. Enjoy various dishes and great prices, perfect for casual dining.
Kool Beach Club
Kool Beach Club
5-minute drive
Beach club with vibrant nightlife. Live DJs and beachside lounging for guests looking for fun and relaxation.
Palazzo Disco
10-minute drive
Popular nightclub featuring top DJs and themed parties. Great spot for nightlife enthusiasts looking to dance.
La Vaquita
10-minute walk
Casual bar known for a fun atmosphere and live entertainment. Ideal for groups and those seeking a lively night out.
Transportation Tips
  • City Centre
    Playa del Carmen 8 min  ·  2000 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 14 min  ·  3700 ft
    Cozumel (CZM) 51 min  ·  21.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara

Guest Reviews & Ratings

What Guests Are Saying?
Cleanliness
8.7/10
Comfort
9.0/10
Facilities
8.2/10
Free Wi-Fi
8.7/10
Location
9.5/10
Staff
9.3/10
Value for money
9.1/10
Pros
Central location
Comfortable bed
Good WiFi
Helpful staff
Clean room
Cons
Street noise
Slow WiFi
No balcony
Guest reviews
based on 44 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hotel Cielo
Are there any facilities to help with carrying luggage to the rooms?
10 November 2024
There is no lift available, but staff members are happy to assist with your bags to your room.
How long does it take to travel from Cancún to Playa del Carmen?
15 December 2024
The journey typically takes about 45 minutes to 1 hour.
Are baby cribs available for guests traveling with infants?
20 December 2024
Unfortunately, baby cribs and extra bed options are not offered at the hotel.
Is there a parking option available nearby for guests with vehicles?
25 December 2024
The hotel doesn't have a parking lot, but there's a public parking facility located at the corner of 4th North and 10th Avenue.
Can I reach out via a toll-free number for reservations?
30 December 2024
A toll-free number is available, but this information cannot be provided through this platform.
Are there any additional taxes to consider when making a reservation?
02 January 2025
Yes, taxes will be added on top of the reservation amount processed through your booking account.
Does the hotel have a swimming pool for guest use?
07 January 2025
There is no swimming pool at the hotel, but it is conveniently located just half a block from the beach.
Is there a mini fridge in the rooms for storing snacks and beverages?
12 January 2025
There is no mini fridge available in the rooms.
What is the cost of a shuttle service from Cancun to the hotel?
15 January 2025
The shuttle service from Cancun to the hotel costs 80.00 USD for 1-2 persons.
Are there any special promotions available for guests at Hotel Cielo?
20 January 2025
Hotel Cielo offers valuable promotions to enhance your stay. Check with the reservations team for current offers.
What type of food can guests enjoy at the hotel's restaurant?
25 January 2025
The restaurant serves authentic Mexican cuisine, renowned for its traditional recipes, including local specialties.

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