Are there any facilities to help with carrying luggage to the rooms?
10 November 2024
There is no lift available, but staff members are happy to assist with your bags to your room. 75 photos
HOTEL CIELO, Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710,
- Close to the Frida Kahlo Museum
Great
8.4
8.9
4.8
4.4
Boutique Hotel in Playa del Carmen
Accommodations
Hotel Cielo offers various room types, including Standard, Superior, King with Balcony, and Family rooms with Ocean views. Each accommodation includes air conditioning, ceiling fans, and locally made furniture decorated with authentic Mexican designs. Guests can enjoy cold drinks upon arrival and have quick access to the nearby beach.
Dining Experience
Rooftop Terrace
The hotel's standout feature is its stunning
Location
Hotel Cielo is situated on
Remote Work Opportunities
With long-term rental options available, Hotel Cielo accommodates those looking to work remotely in a unique setting. Each room is equipped with a
Must-do experiences
- Visit Parque Los Fundadores for a vibrant local atmosphere and shows.
- Try authentic tacos al pastor at El Fogón, a local favorite spot.
- Explore the colorful Mercado 28 for unique souvenirs and crafts.
- Relax at the scenic Punta Esmeralda beach, a hidden local gem.
- Don't miss the ancient ruins of Tulum, a short trip from here.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Guest Room2 persons1 King-size bedroom details
Family Room2 personsroom details
Superior Room2 persons1 Single bedroom details
Room Rates & Availability Tracker
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- Non-smoking property
- Free internet access
- 24-hour reception
Services
- Shuttle service
- Room service
- Car hire
- Laundry
Dining
- Restaurant
- Bar/ Lounge area
Room features
- In-room safe
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Cable/ Satellite television
Show more
Location
Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710,
Explore Playa del Carmen
Experience Playa del Carmen
Quinta Avenida
5-minute walk
Vibrant pedestrian street with shops, cafes, and bars. Great for people-watching and indulging in local crafts.
Museum Frida Kahlo Playa Del Carmen
5-minute walk
Art museum dedicated to the works of Frida Kahlo. Unique exhibitions and cultural insights await art lovers.
Los Fundadores Park
4-minute walk
Scenic park featuring a famous arch and public art. Ideal for relaxing and enjoying live performances or local events.
3D Museum of Wonders
10-minute walk
Interactive 3D art museum with trick-eye installations. Great for fun photos and creativity for guests of all ages.
Cenote Carwash
5-minute drive
Exciting cenote for swimming and snorkeling. Rentals available, perfect for thrill-seekers and nature lovers.
Yoga on the Beach
10-minute walk
Relaxing yoga sessions offered at nearby beaches. Ideal for rejuvenation and mindfulness in a beautiful setting.
Bel Air Animal Park
20-minute drive
Family-friendly animal park with various wildlife. A fun outing for kids to learn about conservation.
Las Brisas
1-minute walk
Charming eatery known for fresh seafood and traditional Mexican cuisine. Relaxed vibe and outdoor seating available.
The Roof Bar
1-minute walk
Rooftop bar offering stunning views of Playa del Carmen. Signature cocktails and a laid-back atmosphere await.
Rincon Chilango
2-minute walk
Authentic Mexican flavors with a lively ambiance. Enjoy various dishes and great prices, perfect for casual dining.
Kool Beach Club
5-minute drive
Beach club with vibrant nightlife. Live DJs and beachside lounging for guests looking for fun and relaxation.
Palazzo Disco
10-minute drive
Popular nightclub featuring top DJs and themed parties. Great spot for nightlife enthusiasts looking to dance.
La Vaquita
10-minute walk
Casual bar known for a fun atmosphere and live entertainment. Ideal for groups and those seeking a lively night out.
Transportation Tips
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
Guest Reviews & Ratings
What Guests Are Saying?
Pros
Central location
Comfortable bed
Good WiFi
Helpful staff
Clean room
Cons
Street noise
Slow WiFi
No balcony
Guest reviewsShow more reviews
Questions of the users
About Hotel Cielo
How long does it take to travel from Cancún to Playa del Carmen?
15 December 2024
The journey typically takes about 45 minutes to 1 hour. Are baby cribs available for guests traveling with infants?
20 December 2024
Unfortunately, baby cribs and extra bed options are not offered at the hotel. Is there a parking option available nearby for guests with vehicles?
25 December 2024
The hotel doesn't have a parking lot, but there's a public parking facility located at the corner of 4th North and 10th Avenue. Can I reach out via a toll-free number for reservations?
30 December 2024
A toll-free number is available, but this information cannot be provided through this platform. Are there any additional taxes to consider when making a reservation?
02 January 2025
Yes, taxes will be added on top of the reservation amount processed through your booking account. Does the hotel have a swimming pool for guest use?
07 January 2025
There is no swimming pool at the hotel, but it is conveniently located just half a block from the beach. Is there a mini fridge in the rooms for storing snacks and beverages?
12 January 2025
There is no mini fridge available in the rooms. What is the cost of a shuttle service from Cancun to the hotel?
15 January 2025
The shuttle service from Cancun to the hotel costs 80.00 USD for 1-2 persons. Are there any special promotions available for guests at Hotel Cielo?
20 January 2025
Hotel Cielo offers valuable promotions to enhance your stay. Check with the reservations team for current offers. What type of food can guests enjoy at the hotel's restaurant?
25 January 2025
The restaurant serves authentic Mexican cuisine, renowned for its traditional recipes, including local specialties.Next best alternative
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