Is it possible to arrange a COVID-19 test at the hotel before departure?
05 November 2024
Yes, a COVID test can be done in your hotel room. A certified physician can be scheduled for a house call.
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HOTEL CIELO, Playa del Carmen – Your ideal downtown stay
72US$
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Key details
Hotel Overview
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Close to the Frida Kahlo Museum
Great
8.6
8.9
4.9
4.4
Loved by guests
"Hotel is typical mexican stile building, let us felt to live in mexican house, what we liked."
"Gorgeous terrace throughout the hotel, and a little hard to find, but not bad off the main stretch!"
"Its lovely terra cotta floors and bright tile work offset by dark wood furniture and pothos plantings create a home like surrounding all while being in the center of Playa del Carmen."
Accommodations
Hotel Cielo offers a variety of room options, including
Dining
Carboncitos, the on-site restaurant, showcases traditional Mexican cuisine made from secret local recipes. With a menu that includes Yucatan specialties like cochinita pibil and tacos al pastor, dining is an authentic experience. The restaurant has earned accolades for its food, including the
Rooftop Terrace
The hotel boasts a stunning
Location
Situated just a block from the beach, Hotel Cielo is conveniently located between 5th and 10th Avenues. This prime location allows guests easy access to local attractions, dining, and shopping. The hotel is also a short walk from the ferry terminal and ADO bus station for further exploration.
Long-term Stays
Hotel Cielo offers
Highlights
Accommodations: Standard Rooms and King Rooms with Balconies
Dining: Carboncitos Restaurante showcasing traditional Mexican cuisine
Rooftop: Stunning terrace with panoramic views
Location: 1 block from the beach and local attractions
Must-do experiences
- Visit Parque Los Fundadores for a vibrant local atmosphere and shows.
- Try authentic tacos al pastor at El Fogón, a local favorite spot.
- Explore the colorful Mercado 28 for unique souvenirs and crafts.
- Relax at the scenic Punta Esmeralda beach, a hidden local gem.
- Don't miss the ancient ruins of Tulum, a short trip from here.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room
2 persons
230 sq. feet
1 Double bed
Air conditioning
room details
King Room
2 persons
230 sq. feet
1 King-size bed
Air conditioning
room details
Basic Triple Room
2 persons
250 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
room details
King Room Balcony
2 persons
280 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
Show all roomsLess
Room Rates & Availability Tracker
Find Deals for Your Travel Dates
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Hotel Location
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Mall
Quinta Alegria Shopping Mall
2800 ft
Museum
3D Museum of Wonders
2700 ft
Church
Nuestra Senora del Carmen Catholic Church
2700 ft
Landmark
Zona Arqueologica Playa del Carmen
2600 ft
Landmark
Arte en Playa
2300 ft
Landmark
Ambarte
2600 ft
Beach
Playacar
3000 ft
Landmark
Corazon de Mexico
2900 ft
Gallery
Riviera Art Gallery
2900 ft
Gallery
La Galeria de Playa Art Gallery
3700 ft
Beach
Kool Beach Club
5000 ft
Landmark
Caminarte
3700 ft
Beach
Mamita's Beach Club
1.1
mi
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Night club
Coco Bongo
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
15 Avenida Nte
Parque, Portal Maya
900 ft
Night club
Mandala Playa del Carmen
1500 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Experience Playa del Carmen
Quinta Avenida
5-minute walk
Vibrant pedestrian street with shops, cafes, and bars. Great for people-watching and indulging in local crafts.
Los Fundadores Park
4-minute walk
Scenic park featuring a famous arch and public art. Ideal for relaxing and enjoying live performances or local events.
3D Museum of Wonders
10-minute walk
Interactive 3D art museum with trick-eye installations. Great for fun photos and creativity for guests of all ages.
Las Brisas
1-minute walk
Charming eatery known for fresh seafood and traditional Mexican cuisine. Relaxed vibe and outdoor seating available.
The Roof Bar
1-minute walk
Rooftop bar offering stunning views of Playa del Carmen. Signature cocktails and a laid-back atmosphere await.
Rincon Chilango
2-minute walk
Authentic Mexican flavors with a lively ambiance. Enjoy various dishes and great prices, perfect for casual dining.
Kool Beach Club
5-minute drive
Beach club with vibrant nightlife. Live DJs and beachside lounging for guests looking for fun and relaxation.
Transportation Tips
Unlock Early Booking Discounts
Grab Your Special Rates Today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
Questions of the users
About Hotel Cielo
Are there any facilities to help with carrying luggage to the rooms?
10 November 2024
There is no lift available, but staff members are happy to assist with your bags to your room.
How long does it take to travel from Cancún to Playa del Carmen?
15 December 2024
The journey typically takes about 45 minutes to 1 hour.
Are baby cribs available for guests traveling with infants?
20 December 2024
Unfortunately, baby cribs and extra bed options are not offered at the hotel.
Is there a parking option available nearby for guests with vehicles?
25 December 2024
The hotel doesn't have a parking lot, but there's a public parking facility located at the corner of 4th North and 10th Avenue.
Can I reach out via a toll-free number for reservations?
30 December 2024
A toll-free number is available, but this information cannot be provided through this platform.
Are there any additional taxes to consider when making a reservation?
02 January 2025
Yes, taxes will be added on top of the reservation amount processed through your booking account.
Does the hotel have a swimming pool for guest use?
07 January 2025
There is no swimming pool at the hotel, but it is conveniently located just half a block from the beach.
Is there a mini fridge in the rooms for storing snacks and beverages?
12 January 2025
There is no mini fridge available in the rooms.
What is the cost of a shuttle service from Cancun to the hotel?
15 January 2025
The shuttle service from Cancun to the hotel costs 80.00 USD for 1-2 persons.
Are there any special promotions available for guests at Hotel Cielo?
20 January 2025
Hotel Cielo offers valuable promotions to enhance your stay. Check with the reservations team for current offers.
What type of food can guests enjoy at the hotel's restaurant?
25 January 2025
The restaurant serves authentic Mexican cuisine, renowned for its traditional recipes, including local specialties.Next best alternative
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