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From72US$ /night
Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room
Max:
2 persons
230 sq. feet 
Bed options:
1 Double bed
Air conditioning
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King Room
Max:
2 persons
230 sq. feet 
Bed options:
1 King-size bed
City view
Air conditioning
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Basic Triple Room
Max:
2 persons
250 sq. feet 
Bed options:
1 Single Bed or 1 Double Bed
Air conditioning
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Transportation Tips

Transportation Options

City Centre
Playa del Carmen2000 ft
Airports
Aeropuerto de Playa del Carmen (PCM)3700 ft
Cancun (CUN) 35.2 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Location

Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Night club
Coco Bongo
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
15 Avenida Nte
Parque, Portal Maya
900 ft
Night club
Mandala Playa del Carmen
1500 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6

Guest Reviews & Ratings

What Guests Are Saying?
82%
loved it & would return
8.2/10
Great
Rooms
8.3
Location
9.5
Service
9.0
Dining
7.5
Guest reviews
8.2/10
based on 6 reviews
7.9
7.9/10 based on 45 reviews
George
United States, April  2024
9.2/10

My stay at the hotel was absolutely delightful. The rooms were very quaint, cute, and comfortable, done in true Mexican style, plus they were extremely clean and well-kept. The service was excellent, especially Erica, who was super friendly and accommodating. The location was perfect, right in the middle of Playa Del Carmen with lots of bars and restaurants around, close to the ADO Station, and within walking distance of almost everything. The dining experience was amazing, and the facilities were top-notch. A superb value for money overall!

Rooms
9.0
The rooms were gorgeous, traditionally Spanish with lots of quirky features, making them very cozy and clean.
Service
9.0
The service at Hotel Cielo was excellent, the staff was friendly, and they were always ready to assist with a smile.
Location
10.0
The hotel's location couldn't have been better. It was in the heart of Playa Del Carmen, close to everything you could want for a perfect vacation.
Dining
9.0
The dining options were amazing, offering some of the best meals I have had in a while.
Facilities
9.0
The hotel's facilities were fantastic, offering everything you could need for a relaxing and enjoyable stay.
William
United States, December  2023
8.2/10

The hotel offers a uniquely authentic and immaculately presented accommodation experience. The traditionally Spanish, gorgeously designed rooms are clean but may have limited space compared to some. The service goes above and beyond, with extremely friendly staff accommodating various special requests. The strategic location makes it perfect for a comfortable getaway, close to the beach and Playa Del Carmen center.

Rooms
8.0
The rooms are so authentic and presented immaculately, with traditionally Spanish design and quirky features.
Service
9.0
The service was wonderful, beyond expectations, with extremely friendly staff willing to assist with special requests.
Location
9.0
The location is perfect for a comfortable getaway on the Riviera Maya, close to the beach and Playa Del Carmen center.
Dining
7.0
The dining experience may vary, from superb options to more basic offerings like juice, coffee, and a slice of bread.
Facilities
8.0
The facilities are well-maintained and enjoyable, enhancing the overall experience.
A.
United States, July  2023
8.0/10

My stay at Hotel Cielo was an absolute delight! The location is superb, right in the heart of Playa del Carmen amidst all the shops and just a stone's throw away from the Cozumel ferries. The rooms were unique, super clean, and cozy, although a few more pictures on the walls would have added some more charm. The staff was incredibly accommodating, always ready to help with a smile.

Rooms
8.0
The rooms at Hotel Cielo were unique and super clean, providing a comfortable stay.
Service
9.0
The staff at Hotel Cielo were extremely helpful and always on hand for any questions or needs we had.
Location
9.0
The location of Hotel Cielo is ideal, putting you within walking distance of everything you need for a comfortable getaway on the Riviera Maya.
Dining
7.0
The dining experience at the hotel was satisfactory, offering a simple but included breakfast to start the day.
Facilities
7.0
The facilities at Hotel Cielo were basic but effective, serving all essential needs during my stay.
Claude
United States, June  2023
8.6/10

The hotel has a charming authentic adobe style in a perfect location near local bars and nightclubs. The rooms are cozy and clean, although slightly lacking in luggage space compared to others. The service is exceptional and accommodating with great shopping nearby. The proximity to the beach and Playa Del Carmen center makes this hotel a standout choice, although the dining options are limited in the morning.

Rooms
8.0
The rooms have such a quaint authentic adobe style and are very comfortable, perfect for taking a nap before exploring. The only downside was the limited space for luggage.
Service
9.0
The staff here are lovely, extremely accommodating, and attentive to all needs. They were incredibly helpful with everything, including car hire and housekeeping services.
Location
10.0
The location is unbeatable, just steps away from the beach and Playa Del Carmen center. Everything a traveler needs is within walking distance, truly making this hotel a top choice.
Dining
7.0
The dining experience was satisfactory, with basic options like juice, coffee, and bread provided. It would have been nice to see more variety, especially for breakfast.
Facilities
9.0
The facilities are convenient and well-maintained, making the stay more enjoyable and hassle-free.
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Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room