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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

Hotel Cielo - Boutique hotel with rooftop terrace near Cancun Airport

Located on 4th Street between 5th and 10th Avenues, one block from the Caribbean Sea. Features classical Mexican hacienda architecture with handmade ceramic tiles and wrought iron railings. On-site Carboncitos restaurant serves Yucatan specialties including relleno negro, cochinita pibil, and tikin xic using recipes handed down through generations. Offers airport pickup service from Cancun Airport. Rooftop terrace provides ocean views and beach chairs. Has received TripAdvisor Certificate of Excellence for 11 consecutive years and is in the TripAdvisor Hall of Fame.

Additional perks of the hotel

Tableside flambé preparation for dishes including Tequila Shrimp and Filet Mignon

Water dispenser on each floor

24-hour reception and security cameras

Monthly rental options with weekly maid service

Private event hosting on rooftop terrace with ocean views

Local activity recommendations from front desk staff

Free wireless internet service throughout property

Accommodation Options

Standard rooms feature double, queen, or king-size beds with authentic Mexican decor including handmade ceramic tiles and locally made furniture. King rooms with balcony offer private ocean-view balconies on second or third floors. Family rooms accommodate up to 4 people with multiple bed options and private balconies. All rooms include air conditioning, ceiling fans, flat-screen televisions with Netflix access, mini-fridges, coffee brewers, and laptop-sized safes.

Other conveniences

Private bathrooms with hot and cold water

Work areas with table and chair

Access to Claro Video and Roku streaming services

Weekly deep cleaning service with fresh linens and towels

Food and beverage service available during restaurant hours

Dry cleaning service arranged through reception

View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Double Room
2 persons
21 m² 
1 Double bed
Air conditioning
King Room
2 persons
21 m² 
1 King-size bed
Air conditioning
Basic Triple Room
2 persons
23 m² 
1 Single Bed or 1 Double Bed
Air conditioning
King Room Balcony
2 persons
26 m² 
1 King-size bed
Balcony
Air conditioning
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Transportation Tips

Transportation Options

City Centre
Playa del Carmen600 m
Airports
Aeropuerto de Playa del Carmen (PCM) 1.1 km
Cancun (CUN) 56.7 km

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
360 m
Museum
Museo Frida Kahlo Playa Del Carmen
250 m
Av. Benito Juárez
Los Fundadores Park
320 m
5th Avenue 4th and 6th Streets
Sun Jaguar
50 m
5ta Avenida
Galeria de Arte 5ta Avenida
80 m
Night club
Coco Bongo
550 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
180 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
240 m
Aquarium
Aquarium Beach
590 m
Beach
INTI Beach
210 m
Night club
Club 01
230 m
Mall
Paseo del Carmen Shopping Mall
360 m
Spa Centre
Ferry Cozumel
320 m
Casino
Grand Riviera Casino
400 m
15 Avenida Nte
Parque, Portal Maya
260 m
Night club
Mandala Playa del Carmen
450 m
Av Benito Juárez 251
Portal Maya
360 m
Restaurants
Las Brisas
70 m
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
180 m
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
60 m
Quinta Avenida entre Calle 4
Churros Bueno
50 m
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
90 m
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
100 m
Avenida Nte. 28
Que Huevos
80 m
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
120 m
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
250 m
Avenida 15 Nte Entre Calle 4 y 6
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Check-in
26Oct2025Select date
Check-out
27Oct2025Select date
Rooms and Guests2 Guests, 1 Room